Privacy Policy

Last updated: March 12, 2026

1. Introduction

Velqorbay ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website velqorbay.com (the "Site") and use our simulated trading evaluation services (the "Services").

By accessing or using our Site and Services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described herein, please do not use our Site or Services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, country of residence, and other contact details you provide when creating an account or filling out forms.
  • Account Information: Username, password (stored in hashed form), account preferences, and trading evaluation history.
  • Payment Information: Billing address and payment method details. Note: Payment card data is processed by our third-party payment processors and is not stored on our servers.
  • Usage Data: IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and other diagnostic data collected automatically.
  • Device Information: Device type, unique device identifiers, and mobile network information.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our Services and simulated trading evaluation platform.
  • To process your transactions, manage your account, and send related communications.
  • To communicate with you about updates, promotions, and support-related matters.
  • To monitor and analyze usage trends and preferences to improve user experience.
  • To detect, prevent, and address fraud, abuse, and technical issues.
  • To comply with legal obligations and enforce our terms of service.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific context:

  • Contract Performance: Processing necessary to fulfill our contractual obligations to you.
  • Legitimate Interests: Processing necessary for our legitimate business interests, such as fraud prevention and service improvement.
  • Consent: Where you have given explicit consent for specific processing activities, such as marketing communications.
  • Legal Obligation: Processing necessary to comply with applicable laws and regulations.

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party companies that perform services on our behalf (payment processing, hosting, analytics, customer support).
  • Legal Requirements: When required by law, regulation, legal process, or governmental request.
  • Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, where your information may be transferred as part of the transaction.
  • Protection of Rights: When we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer required, we will securely delete or anonymize it.

7. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (TLS/SSL), secure server infrastructure, access controls, and regular security assessments.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data ("right to be forgotten").
  • Restriction: Request that we restrict the processing of your data.
  • Portability: Request transfer of your data to another service provider in a structured, machine-readable format.
  • Objection: Object to processing of your data based on legitimate interests or for direct marketing purposes.
  • Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time.

To exercise any of these rights, please contact us at privacy@velqorbay.com. We will respond to your request within 30 days.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. We take appropriate safeguards to ensure your personal information remains protected in accordance with this Privacy Policy, including the use of Standard Contractual Clauses approved by the European Commission where applicable.

10. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information promptly.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information when you visit our Site. Cookies are small text files placed on your device that help us provide and improve our Services.

Types of cookies we use:

  • Essential Cookies: Required for the basic functionality of the Site, such as session management and security. These cannot be disabled.
  • Analytics Cookies: Help us understand how visitors interact with our Site by collecting usage data anonymously. We use this data to improve our Site and Services.
  • Functional Cookies: Remember your preferences and settings to provide a personalized experience.
  • Marketing Cookies: Used to track visitors across websites to display relevant advertisements. We only use these with your explicit consent.

Managing Cookies: You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of our Site.

You can also manage your cookie preferences through the cookie consent banner displayed on our Site.

12. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of our Site and Services after any changes constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Velqorbay
Email: privacy@velqorbay.com
Website: velqorbay.com